Deleting your account

Last updated May 19, 2026

Deleting your account is permanent and final. Your data leaves our servers, your sign-in is closed out, and the app data on your phone is wiped. There's no soft-delete and no archive — once it's gone, it's gone.

🛠️ How to delete your account

1. Open Settings.
2. Tap Account & Backup.
3. Tap Delete Account.
4. Read the warning, then type the word delete to confirm.
5. Tap Delete my account. Confirm one more time.

The app shows a progress screen as it wipes everything. When it's done, you're signed out and dropped on the welcome screen.

❓ What gets deleted

Everything tied to your account. Specifically:

• Your profile (name, email, your koko's name)
• Every journal entry and memory you've saved
• Every task, your completion history, and your stats
• Your dome — equipped pieces and your full furniture collection
• Your streak history (current, best, and every completed day)
• Your adventures, quests, and progress milestones
• Your coins, shop purchase history, and any unclaimed daily rewards
• Your preferences, achievements, and notification settings
• Your friend connections — your friends no longer see you in their list
• Every shared task, every feel you sent or received
• Your sign-in account itself, so logging in with that email is no longer possible
• Your phone's notification token, so the deleted account stops getting any pings

⏱️ How long it takes

The progress screen does the work right then and there. Most accounts finish in seconds to about a minute, depending on how much data you've built up. When the screen completes, you're signed out and back at the welcome screen.

📦 About the "30 days"

Your live data is gone the moment the progress screen finishes — there's no soft-delete or archive copy of your account. We do keep encrypted system-level backups for up to 30 days as part of standard infrastructure practice (disaster recovery), after which those roll off too. No one is reading those — they exist only to recover from failures, not to look at user data.

🧹 After deletion

You can sign up again with the same email — Apple/Google/our system give the new account a brand-new identity. The old account has no link to the new one; you start fresh.

💬 FAQ